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Community Activity
Help - Abroad and no network/sognal
Hi all I’m in Germany. Have upgraded to new phone and moved SIM to new device yesterday. Did not have ability to call in/out or text. Unless on WiFi. chatted to EE through chat function this morning who activated my SIM and I was able to receive iMes...
Fourth Smart Hub Pro
Hi, just wanted to ask, I have WiFi 7 and I have 3 Smart Hub Pro extenders. I purchased a fourth on eBay. This connected and was showing in the app with no problems. Initially it showed no signal but after around 12 hours it was showing great signal....
Resolved! Call list
Hello many years ago you would receive a bill with all the calls and texts you had sent, including the numbers you called out to. Is it possible to get this still? Ive looked online and cant find anything for itemized bills.
Why can't I speak to a human at EE ?
I have 4 SIM cards on my account as well as broadband. I want to ensure that all 4 SIM cards are on the correct package as they all show as available for upgrades. I have a number of questions so speaking to someone is really the best option for me.I...
Resolved! No signal being received on iPhone 12
Hello,My son has put his SIM card into a spare iPhone 12 that belonged to another family member and is not receiving any mobile service to it (unable to receive or make calls/send text messages).The WiFi works fine.I have tried many of the suggestion...
Helps us me a difference
hello i am holding a charity funday for Sebastian action trust a charity that helps families with terminal ill children to give them the best time they have left as a family my message was to see if you are able to donate anything to our raffle to ra...
Resolved! Upgrade
Hi when can i upgrade my phone
Send compliment
Hi, Just had a really lovely chat with an agent from Newcastle - who was checking in to see how my services are, what EE could do to make things better etc. Is there a way to pass on some praise / a compliment? He was really outstanding. I'm ashamed ...
Prepayed SIM Card Data Not Working
I have recently purchased a prepayed SIM card at the London Heathrow Airport vending machine and it appears that after numerous efforts, the data is not working. I have tried downloading the app and linking my SIM card but the error code 5100 shows u...
Gaming pass
I received a free 6 month games pass with my new EE broadband contract. I don’t use this service so gifted the pass to a friend. The pass has now expired, and they are wanting to set up a new subscription. The only option they have is to go to EE to ...
