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24-10-2021 09:41 PM
Data ran short, opted for the add ad extra . Cancelled so it wasn’t a continuous add on. 150 stated twice I had no add on. Bill states £11 added to my normal £20 bill.
25-10-2021 08:20 AM
Hi @Tinalou231
Welcome to the community.
What date was the bill produced? What date did you cancel the add-on?
You're billed for the add-ons for the month in advance, so you could be due a refund on your next bill.
Chris
