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Android 11

Neil671
Investigator
Investigator

‎09-04-2021 04:52 PM

Hi, does anyone know when the OnePlus 7 Pro 5g is going to receive the Android 11 update? The update has rolled out to the none 5g phones and it now it looks like EE doesn't stock OnePlus anymore, we seem to be getting left behind.

Any advice or timeline please? 

9 months until upgrade time 😞

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎09-04-2021 08:01 PM

@Neil671  As your update for that device comes directly from OnePlus you’ll be best of asking them. The device isn’t running EE branded Android so EE don’t approve the update and it’s nothing to do with EE. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.