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AirPod max why have them advertised on website? Awaiting stock?

Frank_t
Established Contributor
Established Contributor

They should be taken off the site as they are always on awaiting stock. You have never had stock of them at all. Surely would be better to put them on when you have stock for them. As wanted to get a pair on the add to plan. But no dates of stock so could be anytime this year or never. Been waiting on ee to stock them as wanted to spread the cost looking like I will have to go elsewhere and buy outright. Nobody at ee knows anything about the AirPod max when they are likely to have stock or if they will even stock them at all. Been waiting for them to be added and have been checking everyday since I saw them on the site ages ago to see if there in stock but no nothing. Next time don’t be so quick to put on website products that have no concrete stock date or any known stock date. Zero information on the availability from ee. And can’t even add a notification to be emailed when they are in stock to alert you no nothing.

13 REPLIES 13
Schockwave
EE Community Star
EE Community Star

@Frank_t , where have you seen them, as I have just done a search here and cannot see them?

 

You can get them from Apple and pay them off monthly if that is what you want to do, rather than pay them in one go.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Frank_t
Established Contributor
Established Contributor

I know I can do that with Apple but don’t want to take out or go for another loan with a different provider. When I search ee audio it comes up or if I google AirPod max ee it comes up. Definitely showing up on there page for me. Says £50 pound a month with £10 pound upfront. That’s what they are offering when they stock them. Well it comes up on my phone and iPad when I search. I did notice that o2 managed to get a batch in of them just before Christmas how on earth ee have not even managed to get one batch in is beyond me. If o2 managed to get there hands on a batch why can’t ee.

@Frank_t , sorry but cannot find it, maybe if you still have the link, post it here.

 

Only EE can tell you why they have not had any. I got mine from Apple.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Frank_t
Established Contributor
Established Contributor

How did you get them through Apple? Outright? I did ask them on there Twitter absolutely clueless they know nothing about stock just said keep checking the website. Added some screen shots if that’s allowed and if you can see them all from ee.co.uk.

A0193377-0AFD-4A71-9F6E-B67E49C3DFA7.jpeg

07776FB7-161E-4E8C-ACA1-1E448BD62023.jpeg

 

Frank_t
Established Contributor
Established Contributor

@Frank_t Thank you for the link, but I finally managed to find which Apple headphones are meant to be available, and those were not there and all Apple headphones are out of stock.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Frank_t
Established Contributor
Established Contributor

What do you mean not there? There showing up for me and I see them advertised? Or am I looking at the wrong ee page or something. Or I am imagining seeing them there.

@Frank_t , here is the link, where I found just two headphones:

 

https://accessories.ee.co.uk/products/.

 

here is another one:

 

https://accessories.ee.co.uk/promotion/appleAccessories/

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Frank_t
Established Contributor
Established Contributor

can you not see the screen shot I sent clearly advertising them or that link I sent cannot see the advertising of airpod max. If you can’t I do not know why but I can see them advertising them on there website. Well it shows up for me .Thanks for your help anyway hopefully someone from ee will come along with some input. I don’t mind waiting for ee to stock them it’s just not knowing a date of when they will stock them no what I mean.