Community Activity
Regarding scam
Hello, I need urgent help.Someone has created an EE account using my husband email address without any permission. They used their own phone number and enabled two-factor authentication, so my husband has no access to the account.I just found out tha...
Cannot log in
Cannot log into my account. Have been on phone for hours to Tech department without success. I have tried all their suggestions without solving the problem. Today is Saturday the 10th and have call booked with Tech department on Tuesday 13th with " s...
Travel to Italy which roaming package I need
Hi we travel to Italy in a few hours & need a roaming pack but I'm not sure where to find the f right one, my daughter said there is a £10 add on we can buy but I really don't know which one & don't want to get the wrong one can someone please put th...
Request for fancy number
Hello, if there is a mobile number that is not currently allocated to anyone like this(6004524) in any code, then how can I register it with me or please buy it?
Disgraceful service.
I have made the switch from the old broadband to the new, requiring BT to come and install a new line. That part went ok. What did not go ok was someone not cancelling the old line resulting in nearly £70 aonth being taken out of my account for sever...
Direct debit.
Join EE IN JANIARY FROM BT, MISTAKE!no trouble with BT DD FOR YEARS and now every month Ee have failed to collect even though I went to the EE to set it up.Now abroad and struggling to paid due to web site saying not available all the time.i see they...
Resolved! EE App
Has anyone actually managed to link their phone number to the App so that they can download invoices digitally ? I’ve been a customer since December and have spent hours on the phone to India and nothing ever gets sorted. I have finally just today ha...
Full works,Is this correct?
I moved from BT to EE last October. I did so because their broadband checker showed 1.6gbps at my address. Couldn’t though as I wanted to keep the TV package. Been checking the upgrade page for a while. Always been Gigabit essentials and Gigabit all ...
Enabling IPV6 for Xbox Series X
Hi. We’ve recently switched to EE and I’m trying to get an Xbox Series X to pickup IPV6 but have no clue how to do this. Can anyone help? It shows that it’s enabled on the router, so why isn’t the console picking it up? It picked it up just fine when...
TV Guide
Can the programme information/preview be turned off in the TV Guide? It now takes up half the screen and I can only see 5 channels at a time before having to scroll down.