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27-10-2021 10:24 PM
Evening, I've just changed my phone on ee (outright bought a new one) and my plan has suddenly lost BT Sports and Underground WiFi. Anyone else experience this? BT App seems to still have me registered. Just seems odd...thank you.
28-10-2021 08:18 AM
Hi @Shirleyd286
Thanks for coming to the community.
Can you still access BT Sports and the Underground WiFi?
Do they still show in your My EE account online?
Thanks 🙂
Leanne.
