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Add a accessories

Seancfc42
Investigator
Investigator

Everytime I Try Add the LG Tv to my plan I get to the checkout page to pay the up front fee but it keeps saying something went wrong. I have already had a HomePod on my plan now that’s finished I want to add this. 

8 REPLIES 8
Profile closed
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Hi @Seancfc42 

 

Welcome to the EE Community,

 

If you call freephone 0800 956 6000 opt 2 opt 1 a sales advisor will be able to process your add to plan order for you.

 

Thanks,

 

David.

Leanne_T
EE Community Support Team

Morning @Seancfc42

 

Thanks for coming to the community.

 

Have you had a chance to speak to our Mobile Care team since you posted on the community?

 

If so, have you had the add to plan accessory ordered now?

 

Thanks.

 

Leanne.

No I haven’t not yet
Leanne_T
EE Community Support Team

Hi @Seancfc42

 

Thanks for coming back to me.

 

Are you wanting to order the LG 43" Ultra HD 4K TV?

 

Leanne.

Yes
Leanne_T
EE Community Support Team

Thanks for coming back to me @Seancfc42

 

I have checked this for you and currently the LG TV is showing out of stock, if you keep checking the add to plan site will be updated when stock becomes available.

 

Thanks.

 

Leanne.

Ok thank you
Leanne_T
EE Community Support Team

No problem @Seancfc42

 

Have a lovely Sunday 🙂

 

Leanne.