Active 2 watch - missing

[Speedbum9]

hiya,

i placed an order for the above the same day as i ordered my S10, i've recieved the phone, but not the watch and it's not showing on my account.

its showing on my basket that i still need to pay for the phone, but i have checked my bank account and it has gone out!

can someone come back to me please on both of these

[Jon_K]

Hi @Speedbum9.

Welcome to the community.

Did you get a confirmation email for the watch?

I'd recommend contacting our Customer Care team about the phone, so they can check your account and see what is going on.

Jon