Account balance

[JC2611]

How do check my account balance on the ee website.

[Leanne_T]

Hi @JC2611

Thanks for coming back to the community 🙂

Do you have a pay monthly or pay as you go account? 

Speak soon. 

Leanne.

[JC2611]

Pay monthly they said i had paid too much so they credited my account just wanted to know how to check this on website 

[Leanne_T]

Thanks @JC2611

Any credit may not show until your next months bill, this will show in your My EE account online, then Bills and Payments 🙂

You can also text BALANCE to 150 for information.

Leanne.

[JC2611]

Hi sorry i ment that ee have credited my account as paid to much how do i find this.

[Leanne_T]

Hi @JC2611

Has this been refunded back to your bank or going to be credited on your next months bill and be taken from the balance? 

Thanks 🙂

Leanne.

[Peterpaggie]

Pay as you go

[Christopher_G]

Hi @Peterpaggie

Are you able to log into your My EE account? You should be able to check your balance there.

Or text BALANCE to 150.

Chris