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Resolved! What is the truth about wifi 7?
Hi, I'm a BT transferee to EE broadband and after much discussions with advisors finally settled on the 500mb essentials with wifi 7 smart hub pro - then the problems started. On go-live date no additional equipment arrived (although I did receive th...
EE fibre speed below what it should be
Hi, I just did a speed test and it shows 57Mbps when it's usually 150 or above and the guaranteed speed is 100mbps.I used the EE broadband checker and the hub was restarted, as the diagnostic said my broadband home connection could be improved.For c...
Roaming
We regularly spend 3 months a year in France ….our last visit in the autumn of 24 when as before we were able to purchase a monthly pass ….WITHOUT warning we can only now purchase weekly passes which is little less than the daily charge. ….this is ...
Resolved! Unable to change billing address
Cant be able to edit the billing address. I contacted the contact services for this EE and they updated it already as to what I know, and then I recieved a message to update my address in my account. however there is no such edit billing address in ...
Deferment
I would like to defer this months mobile bill payment by two weeks
Help with answerphone
My answer phone is not working although phone is any help
my phone is normally off as I only use it for OTPs
I've been having the same problem for a while and my phone is normally off as I only use it for OTPs (it's a Nokia 1650 from 2008).
No confirmation email
I’ve ordered a sim monthly card and when getting to the confirmation page it timed out but i got the email to say it was successful however haven’t received a confirmation email. It also states my new phone number will be on there so I need it to sta...
