5gee and fair usage

Nadezda2
Contributor
Contributor

Hi

 

I recently took out a 5gee home broadband contract. When I placed the order over the phone the representative said there is a 600gb fair usage policy on their normal unlimited mobile data packages but there is not one for the 5g (router) home broadband plan. I just wanted to confirm/double check this. 

14 REPLIES 14

@tmobilefan , @Northerner :

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
tmobilefan
Established Contributor
Established Contributor
Re: 5gee and fair usage
 

 

There are no T&C's that you can't use your phone as a  personal WiFi device. That would be against Net Neutrality rules. Perhaps you are thinking of the T&C's for unlimited data phone plans where you can't use it for non-personal use.

 

 

can you  elaborate, on this grand  master ........

@tmobilefan : I just did!

 

If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan.


We will consider usage above 600GB per month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods, or to move you to a business plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
tmobilefan
Established Contributor
Established Contributor

  Rookie  mistake,   the  when  way above  me  grand master  in a  different pay scales

 "  I wonder "

  

 

Nadezda2
Contributor
Contributor

Maybe you can't now, but you could until very recently. 

5GEE Home Router 18m Unltd £55

Monthly payments  Data

Unlimited

 

Its a different router to the plan that they offer now though. Its a Huawei one.