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4gee router hh70vb password - what is it?!

katyyyyyy
Investigator
Investigator

‎25-02-2021 08:08 PM

I have a new 4GEE router and have reached the log in page to update the password, but I cannot find the administrator password anywhere. I have tried admin and userAdmin with no luck. There is no password on the Keep Me Card or on the label on the back of the router. Please help!

0 Helpful
6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

‎25-02-2021 08:10 PM

Remove the battery cover & look at its back.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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katyyyyyy
Investigator
Investigator
In response to XRaySpeX

‎25-02-2021 08:12 PM

There is no battery cover on this model unfortunately. Or nothing obvious that can be removed?

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XRaySpeX
EE Community Star
EE Community Star
In response to katyyyyyy

‎25-02-2021 08:15 PM - edited ‎25-02-2021 08:19 PM

Ah OK, it's the main powered 4GEE Home Router. The default username and password should both be "admin"

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
katyyyyyy
Investigator
Investigator
In response to XRaySpeX

‎25-02-2021 08:17 PM

Yes, any ideas on what the password might be?

0 Helpful
katyyyyyy
Investigator
Investigator
In response to XRaySpeX

‎25-02-2021 08:30 PM

unfortunately not, thank you for trying to help. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to katyyyyyy

‎25-02-2021 08:39 PM

Have you changed it from its default? If so, you will need to Factory Reset it to get back to default.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP