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Simswap

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ST38
Explorer

‎25-02-2021 04:04 PM

Hi,  I've upgraded my 4GEE WIFI MINI and was sent a new sim card.  It says I need to go to ee.co.uk/simswap but this asks for the phone number to send a code to.  How do I see the code please?

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1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

‎25-02-2021 04:59 PM

Text NUMBER to 150 from your mobile router.

 

You don't need to use the new SIM. Your old SIM should keep working on your upgraded plan. A new 1 is sent just in case.

 

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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3 REPLIES 3
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XRaySpeX
EE Community Star
EE Community Star

‎25-02-2021 04:59 PM

Text NUMBER to 150 from your mobile router.

 

You don't need to use the new SIM. Your old SIM should keep working on your upgraded plan. A new 1 is sent just in case.

 

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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ST38
Explorer
In response to XRaySpeX

‎25-02-2021 08:37 PM

That’s brilliant, thank you so much.

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XRaySpeX
EE Community Star
EE Community Star
In response to ST38

‎25-02-2021 08:40 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP