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4Gee WiFi stopped working suddenly

Mark52098
Explorer

‎04-08-2020 09:50 AM

  • As of this morning my mobile WiFi box is no longer working correctly, but this morning it was working fine and then suddenly it just stopped, I’ve tried using it powered by usb and it’s own battery the box turns on but all 4 lights stay a solid blue and I am unable to connect to the box with any of my devices, has anyone had anything similar? 
0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎04-08-2020 12:28 PM

Hi and welcome to the community, @Mark52098

 

Have you restarting the router? There should be a reset button/pin-hole.

 

Chris

0 Helpful
Mark52098
Explorer
In response to Christopher_G

‎04-08-2020 02:03 PM

I had been restarting it all morning but I’ve found and tried the reset button on the inside and that seems to of done the trick, thank you 

0 Helpful
Christopher_G
EE Community Support Team
In response to Mark52098

‎04-08-2020 02:21 PM

Good stuff, @Mark52098

 

Thanks for letting us know. 🙂

 

Chris 

0 Helpful