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4GEE Wifi blocking app

DK61
Investigator
Investigator

‎30-03-2021 08:54 PM

Hi all,

 

I have just got my 4GEE Wi-fi and it’s working great but it appears to be blocking one of my apps on my iPhone. It works fine on my old Wi-fi but as soon as I connect to 4GEE it will not load the app and says “connection failed” but the internet is working. All my content blockers are off and I have tried restarting my iPhone, removing the old Wi-fi connection, restarting the router etc but to no avail. I’m at a complete loss as to why this app won’t work with the 4GEE Wi-fi. Has anyone had a similar issue?

0 Helpful
10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star
In response to DK61

‎30-03-2021 11:04 PM - edited ‎30-03-2021 11:04 PM

Is the site that app uses IPv6 compliant? It might be an EE IPv6 issue. EE has introduced IPv6 on its mobile network, but it doesn't fall-back to IPv4 nicely. Can you change the Profile/APN on your EE devices to APN Protocol = IPv4 only?

 

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