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06-08-2021 02:43 PM
Hello! I've been trying to connect my Kindles ( A Paperwhite from a couple of years ago, and an older 7" model ) to the 4GEE and it's connecting okay but telling me the WiFi is not connected to the Internet.
I have checked on another device, and it is connected to the Internet fine. I can browse and upload and download from everywhere just fine.
Is there a configuration step needed on the 4GEE for Kindles?
06-08-2021 11:50 PM
Is there a line in the log:
I netm:progress:thread=NetManager, if=wlan0, mk_route=0, probeHost=dogvgb9ujhybx.cloudfront.net:
probably not long before the dns-request fail? That's probably the check to see if the Net can be reached.
07-08-2021 12:10 AM
I didn't see anything that I recognised as such, but I'll go through the logs again in the morning, I may have missed soemthing.
07-08-2021 04:51 AM
As suggested in those diagnostic instructions it might be worth emailing those logs to Amazon pinpointing that dns_request fail & see what they think of this issue.