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4GEE Wifi Not working with Kindles

AndyJBuchanan
Investigator
Investigator

Hello! I've been trying to connect my Kindles ( A Paperwhite from a couple of years ago, and an older 7" model ) to the 4GEE and it's connecting okay but telling me the WiFi is not connected to the Internet. 

 

I have checked on another device, and it is connected to the Internet fine. I can browse and upload and download from everywhere just fine.

 

Is there a configuration step needed on the 4GEE for Kindles?

 

 

22 REPLIES 22

Is there a line in the log:

I netm:progress:thread=NetManager, if=wlan0, mk_route=0, probeHost=dogvgb9ujhybx.cloudfront.net:

probably not long before the dns-request fail? That's probably the check to see if the Net can be reached.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I didn't see anything that I recognised as such, but I'll go through the logs again in the morning, I may have missed soemthing.

XRaySpeX
EE Community Star
EE Community Star

As suggested in those diagnostic instructions it might be worth emailing those logs to Amazon pinpointing that dns_request fail & see what they think of this issue.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP