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4GEE WIFI MINI

SBE01
Explorer

‎12-08-2021 11:06 PM

I have purchased this device today but the signal is still red when it's perfectly fine on my other devices etc what do I need to do to make this work?

0 Helpful
4 REPLIES 4
EssexBoyEE
Ace Contributor
Ace Contributor

‎12-08-2021 11:10 PM

Are your other Devices on the EE Network, if so swap the Sims and test, go from there and report back.

 

Did you get this MiFi from EE direct or A N Other.

0 Helpful
SBE01
Explorer
In response to EssexBoyEE

‎12-08-2021 11:15 PM

Hi I purchased it from the EE Shop.

 

I think I need to get the one time pin for it. When I tried earlier and used the phone number on the sim which is not in a phone but in the wifi mini device which obviously isn't able to tell me the pin if it was sent.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to SBE01

‎13-08-2021 12:44 AM

Mobile routers usually can do texts (SMS) if that's what you are referring to.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
Leanne_T
EE Community Support Team
In response to SBE01

‎13-08-2021 08:25 AM

Hi @SBE01

 

Thanks for coming to the community. 

 

Did you purchase the SIM on pay as you go or pay monthly? 

 

Please see our What texts will I get on my 4GEE WiFi device? Help page, for details on viewing texts on the device.

 

Speak soon 🙂

 

Leanne.

0 Helpful