4G signal but not working

ZoEE21
Visitor

‎11-07-2021 06:02 PM

Data has stopped working on my son’s iPhone SE (2018). The SIM has 10GB of data remaining and there is strong 4G signal, but it is not working. I have tried switching airplane mode on and off and removing and replacing the SIM but have had no joy.

 

Any other suggestions would be welcome. 
Thank you

Zoe

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Chris_B
EE Community Star
EE Community Star

‎11-07-2021 06:20 PM

@ZoEE21   In Settings>mobile data is it enabled? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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