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4 gee wifi mini - no data after topped up credit

Kirsten99
Visitor

Hi I've paid for more credit but there is no data added how can I add data and/or activate the credit to release the data. When I log into myee I get no information about the mini wifi credit? but its been taken from my bank.

 

I am trying to activate this remotely for my elderly mum please can someone help me as there doesn't appear to be any customer support, chat or phone line available!

 

Thanks, 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

What does http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi offer you? You won't be able to do this remotely.

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