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£1 data packs ??

Lvky
Investigator
Investigator

‎23-07-2021 01:15 AM

20212898-B5C7-4850-8038-69B4CF8C3795.jpeg

What is the explanation for my next pack?

0 Helpful
8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

‎23-07-2021 01:24 AM

What do you need an explanation for? Your £1 Pack renews in 7 days time.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Lvky
Investigator
Investigator
In response to XRaySpeX

‎23-07-2021 10:37 AM

If my old £1 data pack provides me with 2gb data and 620 minutes talk on top of my 10 texts next week I’ll be happy.

But seriously, why is this? Who knows of a £1 weekly data pack of this nature?
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Lvky

‎23-07-2021 11:19 AM - edited ‎23-07-2021 11:21 AM

I believe you have the old £1 Data Pack with 100 MB, 10 mins & 10 texts boosted by the free boosts you have earned so far. That's what those little rocket ships denote. Open up that "+ 8 Free Boosts" & see.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Lvky
Investigator
Investigator
In response to XRaySpeX

‎23-07-2021 11:51 AM - edited ‎23-07-2021 11:53 AM

Yes, you are correct. Alas, the reality is not the same. If 2gb and 620 minutes talk were available for £1, in time I may be able to accumulate the required boosts. However, I do not know if this could be a reality. Nevertheless, this is beside the point. I am curious about the anomaly.

 

C0BE8F8E-0CB1-4919-A851-DC07F19B5509.jpeg

 

0 Helpful
Lvky
Investigator
Investigator
In response to Lvky

‎23-07-2021 12:07 PM

Update


The amounts have increased.

6708C008-A0A4-4085-B972-710E57E85DD3.jpeg

 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Lvky

‎23-07-2021 12:56 PM

Hi @Lvky,

 

Welcome to the EE Community. 🙂

 

Do you see the same information in My EE online?

 

James

0 Helpful
Lvky
Investigator
Investigator
In response to James_B

‎23-07-2021 01:27 PM

Hi,

 

Yes, I see “Your allowances” online and they are as I expect.

 

The discrepancy can be seen in “View Pack details”, which is in the app.

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Lvky

‎23-07-2021 02:21 PM

Hi @Lvky,

 

Do you see the same Boosts in your account online?

 

James

0 Helpful