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iPhone suddenly shows ‘no sim’

Gemreynolds98
Visitor

Unsure what is happening with my phone. Upon landing in turkey 3 days ago I got the normal ‘welcome to country’ text from EE. But then looking in my settings it shows ‘primary’ and ‘secondary’ phone numbers / contracts but they are both the same number? And it says ‘no sim’ despite my sim being in my phone and never being removed. 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @Gemreynolds98 

Welcome to the community.

Are you on contract or pay as you go? Have you tried manually selecting a different available network?

Chris

Northerner
Grand Master
Grand Master

Hi @Gemreynolds98 

Do you have roaming activated on your account. 

Turkey is outside of the EU as well and therefore roaming is expensive. 

Thanks 




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