iPhone suddenly shows ‘no sim’
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03-03-2024 09:20 PM
Unsure what is happening with my phone. Upon landing in turkey 3 days ago I got the normal ‘welcome to country’ text from EE. But then looking in my settings it shows ‘primary’ and ‘secondary’ phone numbers / contracts but they are both the same number? And it says ‘no sim’ despite my sim being in my phone and never being removed.
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04-03-2024 08:29 AM
Welcome to the community.
Are you on contract or pay as you go? Have you tried manually selecting a different available network?
Chris
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04-03-2024 12:47 PM
Do you have roaming activated on your account.
Turkey is outside of the EU as well and therefore roaming is expensive.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
