15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
26-09-2023 05:26 PM
What does the 03 number mean? I’ve never received one even when I preordered the 14 and 13 last 2 years? I still have a 02 one.
26-09-2023 05:29 PM
Ordered iPhone 15 PM 512GB NT on Saturday 16th Sept order confirm email at 08:32
I got DPD text today at 15:49 saying being delivered tomorrow.
26-09-2023 05:38 PM
Has anyone ordered a 15 pro max 1tb in black and had any update ?
26-09-2023 05:42 PM
That makes me hopeful for mine as I ordered at the exact same time and model. Fingers crossed 🤞
26-09-2023 05:46 PM
Okay now I’m becoming increasingly annoyed. I’ve had a look through twitter and can see that people are ordering their 15PM and having them shipped for the next day but those of us that pre-ordered, are not getting any correspondence or correct timescales from EE. Service is an absolute shambles and to be honest I wish I switched networks
26-09-2023 05:46 PM
26-09-2023 05:51 PM
Definitely looks that way
26-09-2023 05:52 PM
I think you’re right
26-09-2023 05:56 PM
This is genuinely taking the mick!
Because of this so called delay on orders, my add to plan is also getting a delay until my preorder has been confirmed and delivered.. what an earth they really have messed up this year
still awaiting on my 15 PM NT 256gb
26-09-2023 05:59 PM
Bright side of waiting: my tariff refreshed today. it's far cheaper than the 15PM tariff so I escaped a more expensive month. When my tariff refreshed, it triggered the annoying 'your order is on track....' email from EE Support though.😑