15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
03-10-2023 08:15 AM
Oh sorry guys not sure why that is. It went from order confirmed all the way to order dispatched in the space on an hour
03-10-2023 08:19 AM
Lucky you ordered after me too so much for first come first served lol congratulations though
03-10-2023 08:20 AM
I finally got this notification in my DPD app last night. I ordered the BLACK 15 PRO MAX 256GB at around 10pm-ish on 15/09 with an order confirmation at 00:34 on 16/09.
03-10-2023 08:24 AM
Well I've spoke to EE via the chat and they've just said I'll receive the pin before my delivery, and that my details are correct on DPD's side, so I asked if they knew if it would arrive today and their response to that was that it's showing under "Process". I guess I just have to wait & see ☹️
DPD App still says "We're expecting your Parcel"
03-10-2023 08:28 AM
I have the expected delivery date update for the same dates but no DPD text/notification. So I'm not sure if it's accurate you may just get it today/tomorrow I think the update is a general guideline maybe?
03-10-2023 08:28 AM
I ordered on 16th. Got confirmation on the 17th and my EDD is 30th Oct - 3rd Nov 😢😢
03-10-2023 08:30 AM
Ordered earlyish on 16th and my expected delivery is 12-17th October for PM NT 256. When I ordered it said 14 days
03-10-2023 08:32 AM
I ordered 15 PM white 256
03-10-2023 08:36 AM
Tried to speak to CS on chat this morning to ask why some with later confirmations and order numbers than mine are receiving DPD notifications but I haven’t got anything yet. The agent refused to believe this is happening, said it’s impossible and people lie on the internet all the time 😂 he couldn’t be budged
03-10-2023 08:37 AM
My order has just jumped straight from order confirmation to order dispatched but DPD still hasn’t updated since last night and they are still waiting to receive my phone.