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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

‎15-09-2023 07:05 PM

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
Laurapops30
Investigator
Investigator
In response to Penguinjen

‎28-09-2023 06:17 PM

This happened to me. I was told I’d get it release day then I rang up Friday night - you should definitely get it by Monday if not ring back, then they said Wednesday  rang yesterday and the girl said sorry we’ve no stock so within 28 days was if you ordered in the preorder weekend. They’ve credited £30 for other sales assistants lying 

0 Helpful
garetc
Scholarly Contributor
Scholarly Contributor
In response to keribarnett4

‎28-09-2023 06:30 PM

No issues with heat when I transferred everything from my old phone using the wizard.

Build quality is also good, none of the scuffs marks or issues that have been mentioned on Twitter.

haofeng93
Valued Contributor
Valued Contributor

‎28-09-2023 06:31 PM

Just got a text:

"Hi, EE here. We're really sorry there is a short delay receiving your new iPhone from the manufacturer. There is no need to call us, your order is secure and as soon as we receive your new device we will get it to you as quickly as possible. We apologise for the inconvenience and thank you for your patience."

Interesting this coincided precisely with when I opened a webchat and typed in my query to the AI bot thing. Suspicious... 🤔

Adelekj
Established Contributor
Established Contributor

‎28-09-2023 06:31 PM

Just got a text from EE

Hi, EE here. We're really sorry there is a short delay receiving your new iPhone from the manufacturer. There is no need to call us, your order is secure and as soon as we receive your new device we will get it to you as quickly as possible.

We apologise for the inconvenience and thank you for your patience.

second time I’ve had this message

0 Helpful
Gillington80
Established Contributor
Established Contributor
In response to haofeng93

‎28-09-2023 06:34 PM

I’ve just received this also. 

0 Helpful
KeeleyR
Investigator
Investigator

‎28-09-2023 06:35 PM

I also just got the ‘we’re really sorry there is a short delay’ text, I ordered on Friday 15th, received confirmation email at 7pm, 256GB pro max black

Mastamilu
Valued Contributor
Valued Contributor

‎28-09-2023 06:36 PM

Bloody Great!! Just got the automated delay message. Guess that means it’s gonna be delayed further and won’t be getting it this week or the next!! Totally fed up of this checking daily to see if it’s coming or not!

Hi, EE here. We're really sorry there is a short delay receiving your new iPhone from the manufacturer. There is no need to call us, your order is secure and as soon as we receive your new device we will get it to you as quickly as possible.

We apologise for the inconvenience and thank you for your patience.

 

0 Helpful
Adelekj
Established Contributor
Established Contributor

‎28-09-2023 06:37 PM

I’ve also ordered PM 256gb black, 

0 Helpful
Xyaqubx
Contributor
Contributor

‎28-09-2023 06:37 PM

Same message , I think Pro Max Natural Titanium 256gb  is biggest problem for them …. They sell them too much and simply they don’t know when they will get more .

0 Helpful
oblivion1337
Established Contributor
Established Contributor
In response to Xyaqubx

‎28-09-2023 06:40 PM

Anyone with order white got delay message also please?

 

Seen above are black and titanium except Hoofeng's. Couldn't see him in the list.