15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
28-09-2023 05:13 PM
Not sure if this helped but I lodged a formal complaint yesterday as I was told 5 different times of arrival. Was rang back off a manager today who said they’d look into this for me and hey presto it came through
28-09-2023 05:19 PM
I ordered my iPhone 15 pro max & series 9 watch over the phone on the 19th was told to expect it between 22nd & the 25th which still no updated. I have been phoning in everyday almost to get an updated, got my text through for my watch but still nothing for my phone!!
im finding it really frustrating as I’ve been told 4 days then a week now 21 days!
28-09-2023 05:21 PM
28-09-2023 05:26 PM
Finally my turn, ordered the 15 pm 1tb blue on release day got my DPD message
28-09-2023 05:35 PM
I’m waiting for a pro in white and was told they aren’t in stock 🤦🏽♀️ I don’t think they know what is in and out of stock and it’s just pot luck whatever you’re told
28-09-2023 05:47 PM
Me refreshing my DPD app like a madman.
28-09-2023 05:50 PM
If I tell you more than 28 days will it help?
28-09-2023 05:54 PM
15PM Blue 256GB
28-09-2023 05:54 PM
Possibly next week for White.
Me and another one ordered around 15th 4-5pm and our order number are early numbers in white PM. But seems like the stock EE receiving is any leftover from apple stock. About 900 set for all models per week is pathetic supply chain.
Supply chain is all about relationship and EE seems to have not a good one with Apple.
28-09-2023 06:03 PM
Finally…..
Just got my DPD text. Ordered on 15th at 1pm but failed so was put through on the 16th at about 10.00.
Promax 256gb in titanium blue.