15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
25-09-2023 05:40 PM
I just decided to check my DPD app and it says i have one active parcel from EE. No text, nothinng from EE.
25-09-2023 05:41 PM
Seems like everyone that went for the BLUE is getting notifications from Dpd
as anyone gone for the NATURAL? haven’t received anything yet I ordered just after half 2 on the 15th still haven’t received anything hopefully something very soon!!!
25-09-2023 05:42 PM
My order was confirmed via email at 1903 on the 15th, so hopefully I’ll hear soon.
25-09-2023 05:44 PM
256gb PM blue, pin received via text
25-09-2023 05:44 PM
Same for my watch that I received Saturday, absolutely no correspondence from EE, all from DPD lol
25-09-2023 05:45 PM
After asking very politely the Customer service agent, would you be able to tell me where my phone is? They replied “where does it say on the EE website you’ll receive your phone on the 22nd of September?
obviously caught one of them having a bad day!
“We placed the orders as pre-orders and At the time of placing your order the delivery date was mentioned by the manufacturer which our advisor shared with you (22nd) and as the demand got increased the manufacturer asked for some time to deliver the device at our warehouses.
“Please understand as there are more network providers who are placing the order for the iPhone 15 and they are also asking for the stock of the device and same we are also trying very hard so that the device will get in stock once again ASAP. It’s unlikely you’ll receive your order before 28 days.”
25-09-2023 05:47 PM
Guys has anyone got a 1TB i PM n Blue coming tomorrow? I see lots of PMs coming in Blue but I've heard nothing about my 1TB PM in Blue so I just want peace of mind it's all smaller memory blue PMs coming tomorrow? Thank you!
25-09-2023 05:49 PM
When did you order?
25-09-2023 05:49 PM
I didn’t no, I haven’t received anything par the text message on Thursday last week;
Hi from EE. We just want to let you know that everything is on track with your order for your iPhone 15 Pro Max, and it should be delivered in the timeframe you were given when you placed your order. We are working hard to get your iPhone 15 Pro Max to you as soon as possible, and there is no need to call us to get an update on its progress. We will be in touch with further updates before we despatch your phone.
25-09-2023 05:52 PM
Hearing a lot about the Blue version.
Anyone here order in black? I preordered the PM Black 256gb.
Only update I have was a “Your order is on track” email from EE yesterday.