15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
25-09-2023 05:31 PM
What model did you order?
25-09-2023 05:33 PM
PM 256gb White - I'd initially ordered an hour after release but like many had to reorder the next day 😞
25-09-2023 05:33 PM
No emails from EE, just a text from DPD saying “We're expecting your -EE- parcel. Your driver will need your delivery PIN XXXX “trackinglink”. Also shows in the DPD app where it says we are expecting your parcel shortly.
25-09-2023 05:33 PM
I’m waiting to see if any Natural Titanium people get a DPD text… suddenly regretting not sticking with my gut and going for Blue 😢
25-09-2023 05:35 PM
I ordered 5 hours after you same make and model and storage hopefully I have a dpd notification soon too🤞🏻
25-09-2023 05:36 PM
Ah thats a shame. I ordered around 8:30am on the 16th and it appears I may not receive my device till mid November! Decided today if I haven’t received it by my next bill in October im gonna cancel and just stick with my current 14 PM & sell that next year and buy direct from Apple! Sadly it doesn’t seem like an option for you given your current IPhone issues. Hope you get it soon.
25-09-2023 05:37 PM
I went for Blue ordered on 15th at 1.10pm still nothing for me. 😞
25-09-2023 05:37 PM
Well hours before actually I ordered at 10am 16th and not heard anything
25-09-2023 05:38 PM
I called customer service, my pro max blue has been picked and due for delivery tomorrow.
Ordered on the 15th at 7:19pm over the phone.
25-09-2023 05:40 PM
Just had the good news of a notification from DPD that they are expecting my parcel from EE notification.
no updates from EE and my order tracker hasn’t changed.
i ordered PM 256GB blue ordered 13:30 confirmed at 16:00 on launch day. I’m getting it delivered to a store so for anyone else you get a DPD tracking with a delivery to store.
I hope this helps.