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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

‎15-09-2023 07:05 PM

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
oja
Contributor
Contributor

‎21-09-2023 07:49 AM

I’m furious and feel like hitting my head against a wall with EE, I’ve got nothing from them. However, I do have my parcel in my dpd app so this is great news… being delivered to my old address… when I placed the order I changed the delivery address as I’ve moved, changed it for everything. Because I was worried this would happen I rang up to double check and they reassured me that it was changed over. I’m so blummin lucky that it’s my mother’s address. She lives not to far away but how will she get my order if I’m not there 🫣 and advice appreciated 

0 Helpful
greenbadger
Expert Contributor
Expert Contributor

‎21-09-2023 07:50 AM

Second parcel now showing. Both phone and watch coming

Order details and times to help others:

Watch Ultra 2 with blue ocean band ordered at 09:00 on 15/09 through live chat

PM 1TB Blue Ti ordered online at 12:58 with call me message and order processed and confirmed at 13:24 over phone

Both coming tomorrow

0 Helpful
Penguinjen
Established Contributor
Established Contributor
In response to ashbadboy90

‎21-09-2023 07:50 AM

Are they sent together in one delivery?

0 Helpful
ricardochoa
Established Contributor
Established Contributor
In response to oja

‎21-09-2023 07:51 AM

@oja just give your mum your PIN that's showing on the app and she can receive your parcel

0 Helpful
sebbotheboy
Investigator
Investigator

‎21-09-2023 07:52 AM


happy days looking good for tomorrow fingers crossed 

IMG_6875.png

 

 

0 Helpful
MJS96
Contributor
Contributor
In response to sebbotheboy

‎21-09-2023 07:53 AM

OP that posted about EE having no stock on Friday looks a bit stupid now.

sebbotheboy
Investigator
Investigator

‎21-09-2023 07:54 AM - edited ‎21-09-2023 07:55 AM

I should have said, order confirmed on Friday at 2:07 with a 003 and just received the text from DPD

0 Helpful
Profile closed
Not applicable

‎21-09-2023 07:54 AM

Nothing on my watch yet I ordered on the 14 they said yesterday it had been picked so fingers crossed 

0 Helpful
mlml12345
Established Contributor
Established Contributor

‎21-09-2023 07:54 AM

Looking back, I’m regretting ordering the natural titanium pro max. To think I had it all approved by just after 1pm last Friday, before they called back at 4.40pm to take payment for the delivery after their system crash.

No movement in tracking, not been picked yet (according to CS at 8pm last night), no DPD notification. 

Profile closed
Not applicable
In response to MJS96

‎21-09-2023 07:55 AM

It’s what they were told but that’s why we all said wait and see

0 Helpful