iPhone 14 and 14 Pro Preorder tracking thread

[Kyemaloy]

I've done this a few times and thought it would be bad to break tradition, so wanted to create a thread for people to discuss their preorders etc as we all wait for our new iPhones.

[soupladel]

I haven't been able to place an order yet because they want a £300 upfront fee, I have been told by CS that will get waived, in fact his actual words were, when i look in the system it shows as now fee but this was prior to the 1pm launch and i am waiting for an email to confirm this is true and to place my order.

[soupladel]

Thats what they want to charge me and that includes swapping the phone, i suspect you will get something in the post around or after the time you get the new phone, thats what happened last year.

[Kyemaloy]

You will definitely need to return the phone, on their end the fee is because Anytime upgrades cost money before the 12month mark. The Pro max released late last year I think or there were issues with the deliveries, so lots of people got them late, for me I'm only 2 weeks early and it still charged me £100 which i'm hoping to get back.

Given you've only had your current phone a year, you'll definitely be expected to return the phone.

[Braysoj1]

Got mine all sorted Apple full works 

 iPhone 14 Pro 5G 512GB Space Black 

[RosieH]

Hello fellow iPhone lovers! What did everyone order today and where are you at in the process?

I got an iPhone 14 Pro in Deep Purple with 512GB.

I got the order through around 13.10 and got a number starting 002... which means there must have already been so many people who got 001 numbers! Wild 🙂

[soupladel]

@Kyemaloy thats exactly the problem, but it seems when and how you order determines if you get charged a fee prior to that 12 month mark. It would be nice if there was consistency

[Kyemaloy]

I got my 002 email at 1:08, I assume they didnt start at 001 and probably didnt reset for the launch, so theyre just sequential from every order EE have had.

[matt1290]

I have an XKO number, does this mean anything opposed to an 01 or 02 number?

[mbdrake76]

Thanks @soupladel and @Kyemaloy 

I'm going to call EE to confirm everything.  It'd be nice if the £330 is waived and the phone has to be returned - that way we've got some parity with Apple's release schedule going forward without having to fork out that sort of money.  Given the amount of money I spend with EE each month and the number of extra add-ons, every little helps (sorry Tesco).

[maxon_uk]

I have XKO289*******. And 

THANKS MAX

Your order’s on its way

Don't know if that confirmed or not😬