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iphone 14

alisonmferguson
Visitor

I got a iphone 14 on monday and noticed when on charge for over 5 mins its over heating and stopping charging to let cool down i already had the 14 before and never had this issue and not holding a charge for long either

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @alisonmferguson 

Thanks for coming here 🙂

If the device is overheating and not holding charge, please get in touch with our tech gurus by calling 150 and they will run through some troubleshooting with you and let you know what is needed 🙂

Thanks. 

Leanne.