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Resolved! Text offering me double data

Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks  

Change of ownership problems

I have an ee phone number on my brothers account and I have my own account - I have had a new phone on my own account and wanted to transfer the number across - on the phone to ee today to do a change of ownership with my brother present aswell and t...

Cat36 by • Investigator
  • 75 Views
  • 4 replies
  • 1 Helpful

Roaming not working in the US

Hi I bought a roaming add on for my trip to the US but it's not working. I've read previous similar posts and I've done everything suggested, I think (checked that roaming is on, selected network - although not sure it connects to it). I've also chec...

Hub Pro WiFi7 odd SSIDs

One my HubPro and extenders using WiFi7 there are some hidden SSIDs used for managing the WiFi network. However if I turn on the 6GHz band in Guest WiFi, these hidden SSIDs are no longer hidden and available for connection although non of my password...

tnj by • Investigator
  • 6 Views
  • 0 replies
  • 0 Helpful

Smart Hub Pro SH4-1 Firmware

I just installed a new SH4-1 and started the firmware update via the EE app... three hours later it is still thinking about it.Version installed shows r2.64.6-R-1303886-PROD-1 

GDog3 by • Investigator
  • 67 Views
  • 5 replies
  • 1 Helpful

Unable to login and access info on EE app

For weeks now I’ve been unable to login to the EE app, have tried all the recommendations and just get to the ‘Sorry, there seems to be a problem’ page every time. I’ve called EE and they weren’t able to help, suggesting it’s a known issue they are i...

Triedw by • Visitor
  • 189 Views
  • 10 replies
  • 1 Helpful

Dodgy EE Smart Hubs?

Is there a history of dodgy firmware on some of the most recent hubs sent out?Been with BT for years with no issue, but was offered the chance to upgrade to Full Fibre with EE as the BT contract would expire later this month. Openreach engineer came ...

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