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iPhone 14 and 14 Pro Preorder tracking thread

Kyemaloy
Established Contributor
Established Contributor

‎09-09-2022 01:22 PM

I've done this a few times and thought it would be bad to break tradition, so wanted to create a thread for people to discuss their preorders etc as we all wait for our new iPhones.

2,555 REPLIES 2,555
NatashaLou6
Established Contributor
Established Contributor
In response to jdalton

‎15-09-2022 12:19 PM

that's great! I can stop checking mine now, I know it's saturday but at least it is allocated.

0 Helpful
jdalton
Valued Contributor
Valued Contributor
In response to NatashaLou6

‎15-09-2022 12:25 PM

Its always disappointing not to get it on the day - however if you have a guaranteed Saturday slot then at least you can rest assured you'll get it ASAP. 

Plus if Saturday isn't a working day for you that gives you all day to enjoy your new phone. Which one did you get?

0 Helpful
jack238
Valued Contributor
Valued Contributor

‎15-09-2022 12:26 PM

I just got off the phone with EE they’ve said that I probs won’t get a text until tomorrow from DPD but the status of the order is now showing as picked instead of preorder so they’ve said it will be with me tomorrow so I’ve got a bit more hope now 

0 Helpful
NatashaLou6
Established Contributor
Established Contributor
In response to jdalton

‎15-09-2022 12:29 PM - edited ‎15-09-2022 12:30 PM

Yeah, it's only a day and bigger things have happened to me on a personal level - nothing can stop me smiling 🙂 Just hoping it comes before 5pm as I have tickets to see Frozen lol

 

128 space black PM 🙂 you?

0 Helpful
Tacyds
Visitor

‎15-09-2022 12:31 PM

Finally got some updates, the plan has been updated and the tracking order now shows dispatched, but no sms from ee or dpd yet.

0 Helpful
RosieH
Established Contributor
Established Contributor
In response to NatashaLou6

‎15-09-2022 12:42 PM

Yay at least you know what's happening now 🙂

jdalton
Valued Contributor
Valued Contributor
In response to NatashaLou6

‎15-09-2022 12:43 PM

iPhone 14 Pro Max Deep Purple 128GB

0 Helpful
lspoor
Established Contributor
Established Contributor

‎15-09-2022 12:45 PM - edited ‎15-09-2022 12:47 PM

So just got the callback.

They've no explanation as to why they cancelled my order and made a new one, but this has resulted in me being put at the back of the queue and on back order. They've offered 10% off my monthly cost over the 24months as well as my £30 upfront fee refuneded. But earliest dispatch for a phone now is 14 days and thats not even for the one I ordered.

Absolute joke. Waiting on another callback from a manager now and demanding I be put back at the front of the queue as this as of no fault of mine. If they can't get this sorted I'm just cancelling. EE Cowboys.

0 Helpful
jdalton
Valued Contributor
Valued Contributor
In response to lspoor

‎15-09-2022 12:47 PM

I wouldn't hold your breath sadly on being pushed up the queue. I had this in a previous year and they told me once the inventory starts to flow they can't intervene in the priority order. Hope you get a different result of course.

0 Helpful
baker89
Investigator
Investigator

‎15-09-2022 12:48 PM

Has anybody got their email and tracking number yet? I ordered mine about midday on September 9th, but I only ever received one e-mail with an xko order number that doesn't seem to track anything?

0 Helpful