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Community Activity
I want to cancel
So i had a sales man at my door to change me over from another company.. I initially agreed but then changed my mind..I've told my current supplier I want to stay and they gave me a better offer for cheaper too.However I've tried to cancel open reach...
Firewall rule reappearing after deleting.
Hi, so when I try to delete a firewall rule and then save it, it reappears and can no longer be removed.
Television package complaint
I have just joined EE and can say that I have never come across a company more difficult to deal with. First of all I was given the the wrong information about the cost of my television package. When I telephoned to complain I was told they would cal...
Cannot link my business broadband SIM
I tried to add my broadband SIM when I got it a few months ago, but it gave an error, so I ignored it. However now I need to do download the bills for the accounts, and I still can't link it. When I try it takes the number, sends the modem a text wit...
Apple Watch
Nearly finished. We just need to set up the eSIM on your Apple Watch to complete the set up. Call us on 150 with code 019 so we can do this for you.have tried the above no luck is there another option?
Wifi issue
EE are the worst my broadband hasn't worked for a whole week and they have done nothing to get it working and offered nothing to compensate for it they tell me I still have to pay for full service even though I have no service completely disrespectfu...
Smart Hub Pro SH4-1 Firmware
I just installed a new SH4-1 and started the firmware update via the EE app... three hours later it is still thinking about it.Version installed shows r2.64.6-R-1303886-PROD-1
Change of ownership problems
I have an ee phone number on my brothers account and I have my own account - I have had a new phone on my own account and wanted to transfer the number across - on the phone to ee today to do a change of ownership with my brother present aswell and t...
Smart Hub Pro vs OrbiPro
I took delivery of my Smart Hub Pro and satellite today, and so far, results are a bit disappointing compared to the 2 year old OrbiPro SXK80 set up I had, which gives WiFi 6.Upstream definitely slower and range seems to be less.Does anyone else have...
