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Resolved! Advice on broadband switch

Hello guys and gals,I need some advice about what will happen with my old subscriptions and direct debits after my switch from TalkTalk ADSL broadband to EE Full Fibre 500 broadband.For nearly 20 years, up until last Tuesday (29 April 2025), I had fu...

Primord by • Explorer
  • 71 Views
  • 3 replies
  • 2 Helpful

Does Smart Hub Pro password require special character?

I'm just about to join EE and will be receiving the new Smart Hub Pro with wifi 7 during the week.To get ahead, I planned to change my current BT router's SSID to <mynewssid> and a correcthorsebatterystaple-style passphrase.Then, when the EE Smart Hu...

vulpi by • Investigator
  • 45 Views
  • 3 replies
  • 0 Helpful

WHERE ARE MY VAT INVOICES?

I dont understand. why it is so difficult to see my billing...please email me my last quarters invoices  

griot by • Investigator
  • 1650 Views
  • 5 replies
  • 2 Helpful

Samsung A16 5G

I've received this as my new phone but no charger !!! How do I charge it please ?

Unable to upgrade online....

Unable to upgrade online....Customer Service contacted on several occasions but will never admit to any problem with the website....Why have an online upgrade option if it is unuseable....

Tenawee by • Explorer
  • 34 Views
  • 2 replies
  • 1 Helpful

iPhone - Screentime and Voicemail

I have screentime setup on my kid's phone which limits access to things like named contacts.Voicemail isn't working: Phone > Voicemail > Network Provider Voicemail > CallWhen you click 'Call' you can see the screentime hourglass show for a second and...

Highly unstable Wifi

My wifi has been unstable for a few months now, I get high packet loss and network jittering. I have called up multiple times to EE and they have "sent" engineers to fix it the fault but it is never fixed. They have also tried factory resetting the r...

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