Apple Devices

Resolved! Higher Tiers of Apple One as an Add On

So I currently have a phone contract with EE, which includes Apple Music as an add on. However outside of this I'm paying for Apple News+, Apple Fitness, and I also need to upgrade my Apple Storage to 2TB (total cost £31). I've noticed you can get Ap...

Resolved! EE app WiFi controls not loading

I have been using WiFi controls on my iPhone for some time but recently the app will not load the screen in the app, the loading swirling symbol just keeps spinning. I logged in on the pc but adjustments for WiFi controls are now only available withi...

Resolved! Good as new sim only phone

Wondering why the ‘good as new’ sim only phones are down on the website and when they’ll be back up?

Resolved! Apple Watch

Can I link my Apple Watch to a different sim

Resolved! Apple Watch accessories randomly come

Hi so about 3 weeks ago I picked up my Apple Watch series 10 and today I have received a new strap and a screen protector but I never ordered is this meant to happen or is this in error?

Carrier update 64.1 ?

Hi,I have just sen a carrier update to 64.1. Looks like it’s added voice over 5G standalone. As not seen that other option/ changes. not sure if anything else ?Great to see this option, as not anything on other networks. thank you EE.

Resolved! Upgraded to Apple one from just Apple TV+, now Apple TV+ keeps saying i need to

Decided to upgrade to get the Apple one subscription for £5/month instead of just getting the free Apple TV+, however when i switched over, I’ve now lost access to Apple TV+ and it keeps saying that i need to renew. I have checked my subscriptions an...

Resolved! NOT WORKING! - Upgrade to iPhone 16 Pro Max with NHS Discount

I spoke to someone at EE customer services a few weeks ago when I went to upgrade my current iPhone 15 Pro Max 256GB to the iPhone 16 Pro Max 512gb with the full works data plan.My wife is a nurse and got me an NHS code from the EE Perks website. Whe...

Subtitles

Does anyone know how to turn off the subtitles with the Apple TV remote, my grandson of 2yrs found the control, since then the subtitles have been on & I can’t get rid on them. They are turned off either the television controls, but still on. Any hel...

Very Disappointed with EE – Poor Service and Pushy Sales

I placed an order online with EE on Thursday 22nd May 2025 for an iPhone 16 Pro on contract. I got a confirmation email saying my order had gone through and I’d receive my phone soon. Not long after, I got a text from EE asking me to contact customer...

Apple Devices

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