Apple Devices

No way to contact EE store for update on repair

I gave in my iPhone yesterday afternoon for an in-store battery replacement, paid, and was told it would be completed by the next day. Today I have checked the online repair tracker and it says 'The device needs to be exchanged and the swap device ha...

New phone. But no network

Upgraded from iPhone 13 to iPhone 16 plus.Put sim into new phone but no network visible. Any ideas ?

Resolved! My husband lost his phone today

Hi I was wondering if you could assist, my husband lost his phone today , and I can’t seem to find anyone to help me , it’s the iPhone 16 pro max

Returning a phone but we keeps saying find my iPhone is still on

Hi, im literally at my wits end. First I called EE to get an upgrade, they said the couldn’t do it over the phone and gave me step by step what to do online. I did this and it created two contracts ( my old and new) and I cannot afford to do two phon...

Resolved! Apple Watch Sim Free

Hi, I'm considering upgrading my Apple Watch and purchasing one from EE, I was looking at the Sim Free options as I have a full works plan so I do not need to take out an extra data plan when I've been told I can use my current one with no extra char...

iPhone 16, set up new phone and Apple ID won’t transfer or phone number

Account now locked after transferring over to phone. Can't access phone number or Apple ID without two factor authentication but old phone now erased and nothing I can do. Any suggestions?

No EE network connection

My iPhone overheated at the weekend, the iPhone 14+ is under a yr old, I got another battery fitted today, now I have no EE network coverage. Can anyone help please?

Brightness issue

Hi, I've always had issues with the brightness on my Iphone 14. Im unable to see my screen outside at all on bright days even when my brightness is on full. I've tried to change my display settings but nothing seems to work I feel like the phone co...

Resolved! iPad automatic connection to EE

HelloAfter some technical support in relation to EE hotspot connection.Are there any circumstances where an iPad could automatically connect to an EE hotspot without a user manually connecting it. Ie going in to the WiFi settings and selecting to co...

iPhone 15 hotspot

Just had a new iPhone 15 and there is not Personal Hotspot in settings or anywhere else. Doesn’t seem to exist on my phone.

Apple Devices

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