Hello @Zohan125 ,
Welcome to the community,
We would have no idea when you will receive your phone, as there are other customers waiting to receive their devices, who ordered before you and they are dispatched on a first come first serve basis.
If you are wondering where your confirmation is, please check your spam/junk folder.
I would strongly suggest downloading the DPD app as you will receive notification from DPD when your device has been dispatched up to the evening before delivery and another one on the day of delivery with a one hour window and a PIN number which you will have to show the driver before you will get your device.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
