Forum Posts

iPhone 16 - Anytime upgrade Customers

Would love an EE community moderator/staff member to actually give us a stance on this;when the preorder window tomorrow opens, will we who got the 15 pro on the preorder/launch last year be able to upgrade without the fee? It’s showing a fee right n...

DannClose by Prodigious Contributor
  • 2473 Views
  • 19 replies
  • 1 Helpful

Shout out for Zoe

Earlier today I spoke to an advisor named Zoe.i don’t know her surname but i wanted to put some positive feedback out here for her as she was awesome. She was clear and knowledgeable about answering my questions, she returned my call Brandon when she...

marc00s by Skilled Contributor
  • 338 Views
  • 1 replies
  • 2 Helpful

Trading

Can i exchange my I phone 15 pro max with the newly launched I phone 16 pro max.Thank you

Mahfuz3 by Visitor
  • 327 Views
  • 1 replies
  • 0 Helpful

Phone contract

Hello good afternoon can I have quote for iPhone 15prom max contract thank you

Shankj by Visitor
  • 305 Views
  • 1 replies
  • 0 Helpful

Full works - Apple Watch

Hi,I’ve recently upgraded my sim only deal to the full works, my current Apple Watch is WiFi only but I’ve just ordered the series 10 cellular. This sim comes with Apple Watch data plan, once I receive the watch, how do I add and activate it to my ex...

JP087 by Valued Contributor
  • 1842 Views
  • 4 replies
  • 0 Helpful

Apple Ultra 2 order - plan

I’ve just ordered the ultra 2 but I’ve clicked family plan instead of the 4GB paired plan, can I change this on my account once my order has been delivered or should I do it before delivery? Thanks! 

Mr395019 by Visitor
  • 352 Views
  • 1 replies
  • 1 Helpful

Resolved! Help! Purchasing an Apple Watch Ultra

Hi All,apologies if this is a stupid question! I am trying to pre-order an Apple Ultra 2 black.  I have an existing iPhone on my EE account and this is the device I want to pair the watch to and share the cellular number. The ordering check out proce...

paddyator by Investigator
  • 634 Views
  • 3 replies
  • 4 Helpful

Resolved! Small chip on new iphone 15 pro screen

Hi, I just received my new phone yesterday and I was setting up and putting on a tempered glass screen protector, I noticed a very small chip on the screen. It’s not so obvious and I honestly wouldn’t have noticed if it was under a different lighting...

eplusx by Investigator
  • 628 Views
  • 6 replies
  • 3 Helpful