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Discussion about Apple's range of devices including unlocking your device

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EE and Apple Music link up issue

hi allso its the age old problem EE and Apple blaming each other basically ive ported from smarty and going to use the 6m Apple Music before I do my smart benefit.  however it all activates but when I click the link Apple Music pops up and a banner v...

Resolved! Apple Watch plan

Hii am due an upgrade on my Apple Watch, I can see from a recent letter I was sent that I can change to a paired plan at £5 a month, but I cannot find anywhere to do this online. Do I need to do this over the phone? 

Max2702 by • Visitor
  • 624 Views
  • 1 replies
  • 0 Helpful

Change of sim

Hi I have received my new 5G sim for my replacement iPhone. I am trading in my old iPhone but worried that if I do a factory reset I will loose all my photos? 

Cripps by • Visitor
  • 343 Views
  • 3 replies
  • 0 Helpful

Paired watch plan

Hello, I have today received my new Apple Watch which I took out on a paired plan. The watch is paired with my phone, but when I go to set up mobile data, it says my account is not eligible? I assumed a paired watch plan would be. Please advise. 

TineyB by • Visitor
  • 513 Views
  • 1 replies
  • 0 Helpful

Resolved! iPhone 13 Mini - Primary & Secondary Sim

Hoping somebody can help me with this!I recently upgraded to the iPhone 13 Mini and when setting up the device it asked me if I want to make my SIM an e-Sim. In all honesty, I wasn’t sure what it meant but I selected yes. I also put my physical SIM i...

Resolved! Apple watch compatibility.

Hi there can I just go out and buy an Apple watch and still link up cellular to a SIM only plan on EE?

160592 by • Explorer
  • 407 Views
  • 2 replies
  • 1 Helpful

Resolved! Information about my phone delivery

I recently upgraded my phone and received a text message saying that my device is out for delivery a few days ago. Alongside this message, I was also given a tracking number that I could use to track the delivery, however when I typed it into the EE ...

ItzSal by • Investigator
  • 954 Views
  • 12 replies
  • 0 Helpful
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