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Discussion about Apple's range of devices including unlocking your device

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Resolved! Parcel

Hello I ordered my new Apple Watch 2 days ago and when I log in to track the parcel it’s not giving me any information. Just wondering if you can be able to help me please. Thank you  my reference number is ***********  thanks    [Mod edit: Please do...

Dylanmcg by • Visitor
  • 1130 Views
  • 1 replies
  • 1 Helpful

Broken phone

Morning EEmy screen on my iPhone 12 is smashed and the LED has also gone making it completely unreadable. while I look into options of getting this fixed how do I re-use my old phone that I originally upgraded from. It’s no longer as simple as “take ...

JLB1980 by • Visitor
  • 1283 Views
  • 1 replies
  • 1 Helpful

Glitch

When selecting message us in the my EE app on an iPad the platform buffers continually and doesn’t open the chat. n.b.: this could be because I am a better tester on the apple platform

Add Apple Watch to Pay Monthly plan

Hi! I already own an Apple Watch cellular. I wish to add it to my pay monthly iPhone contact. Online mentions £7 a month for 10gb, but when I speak to customer service they mention £18 a month for 1gb. Would anyone be able to help me to get the £7 a ...

Resolved! Puk number

I’ve lost my pin for my sim and cannot seem to make any calls or receive any messages. It states I need my Puk number and should call 150 but it stops me from doing that too. What do I do to get the Puk number?

Resolved! Android to iPhone

Himy wife has an android phone and has bought an iPhone 12 from Apple Store Can I insert the original nano sim into the iPhone?any ideas how to transfer data from android to iPhone please thanks 

Bilky21 by • Investigator
  • 795 Views
  • 2 replies
  • 3 Helpful

Resolved! Lost phone

So I’ve lost my phone and I cannot use find my iPhone as I cannot remember my password and it asks to verify using a code that has been sent…to my phone! I cannot ring ee because I do not have a SIM card and I am unable to go get one. I just want a r...

t31wak by • Visitor
  • 1630 Views
  • 7 replies
  • 2 Helpful

Blackout iphone 14 pro max while charging

I bought a contract iphone 14 pro max from the shop last month just before i went for holiday i now have to deal with a blackout phone twice while charging it looks like that i have poor battery. But as its a brand new phone i didnt expect to have a ...

Graceroy by • Visitor
  • 583 Views
  • 1 replies
  • 0 Helpful
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