Yearly check up

[carolinevaroqui]

Hi. How can I get a yearly check up please.

[Leanne_T · Accepted solution]

Hi @carolinevaroqui 

Thanks for coming here. 

You can book your Annual MOT with an EE Store near you in the My EE app. 

Thanks 🙂

Leanne.

[KDicksonX8]

I am trying to book an annual check up and all goes ok until it asked me to tick I’m over 18 and then it moves to a new page and it just shows an error message and asks me to try again. I’ve tried and tried and it won’t work?

[Leanne_T]

Hi @KDicksonX8 

Thanks for coming here. 

Can you try using another browser, does this work for you? 

Have you been notified of your booking options in My EE for the annual check up? 

Leanne.

[Htfc]

Can I book the above check up at Huddersfield 

[Katie_B]

Hi @Htfc. 

You can book your annual MOT for your phone within your My EE account. 

Katie

[Suzey81]

I am having the same problem as the person above it keeps showing the error message and saying to try again, I’ve had my contract for two years so should definitely be able to go and get my phone checked out. 

[daradee]

Having same issue.

Cannot find where to book

 The app takes you to browser and no navigation to where to book.   Did search and nothing 

[Leanne_T]

Hi @Suzey81 @daradee 

Thanks for coming here. 

Do you have the Service Pack Benefits showing in your My EE add-ons? 

Leanne. 

[daradee]

Yes I just verified