Apple Devices

Mobile phone contract

Hi there Ee have disconnected my iPhone instead of my watch this has now happened twice in the last 2 months I need my phone for work I do not understand how this is happening my mobile number is  [mod edit: please do not post personal information su...

Upgrade, but been sent wrong item

Just wondering if anyone could help, I upgraded my device on Friday, to iPhone 13 and got delivered today, but have been sent apple AirPods instead of the mobile device. I have contacted the sales team and have been told they cannot assist me with th...

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Phone problems

I have had my IPhone 11 for 15 months now and I have loved the phone until yesterday when I noticed that my phone wasn’t charging properly, the charging was slow with charging seeming to freeze at 58% for a while before moving on.Today I took my phon...

Start a new line

how can I start a new line? 

I want to purchase AirPod max

Internet not working

I am new on Ee just on my sim today but after activation sim my data is not working 

Ordered an upgrade phone and no update since confirmation

I ordered an upgrade phone last Thursday and had no update since confirmation. The order tracker says 'Sorry, we can't show your order details right now.' I lost my phone abroad hence why I ordered a long over due upgrade. Having said that, I cannot ...

iPhone unavailable

My phone keeps becoming unavailable for up to an hour for no apparent reason,. The screen goes blank and the device is unusable 

How to get plan for a iphone