Apple Devices

Screen locked

My sons iPhone has locked its screen with a critical alert message to allow it or don’t allow but won’t let us press allow or don’t allow buttons, can’t switch it off, cancel it or do anything with the phone!how do I get the critical alert warning of...

Why have I got 2 imei numbers and says I’m connected to a apple Mac/android

Iphone watch

Have an iphone watch that has not been used in 2 years as linked to my son’s forgotten apple id . Can this be fixed 

Cyber security/ apple care

Hi. Just got a phone off EE and got 2 add ons apple care and cyber security. How do I activate these/ know these are active as when I go in app they want me to pay for them again but I’ve already got them in my order. 

Upfront cost

Hi, I want to buy iPhone 15 pro max by installment. If I pay a higher upfront such as £200, it will lowered my monthly installments. So, the upfront cost will the amount is included with total cost of the phone or excluded? For example, if the phone ...

how do I get the put code for my phone I

Iphone 15 Pro Max wait time

I ordered my Iphone 15 Pro max256GB, white -  on the 24th October 2023. Still do not have an 'Expected delivery date'. I am now on day 28 of waiting for my phone. Is anyone else experiencing the same delay? 

I am not able to link with my device

Hi my name rakesh made my mobile number [edited] but I am not able to link up in app and it not showing my bills what I much do can you help me out thank you  [Mod edit: Please do not share personal details as your posts are visible to the public. Th...

RCS on iPhone

Apple have recently announced that they will support the RCS messaging standard. Does this mean I will at last be able to send picture messages (MMS) to Android phones free of charge? I have MMS turned off on my phone because EE charges 55p per messa...