Apple Devices

Apple 15 Pro Max order issues

Ordered on the 15th then had a message saying I needed to contact thenm as they need further information.Called on the Monday 18th and after an hour they answered and kept me on the line for 30 mins to say their system was down and call back in 4 hoo...

Calls not working, upgrade imminent

Hi all,has anyone else experienced calls not working in or out just wont allow them, while my contract is waiting for my upgrade (iphone 15, meant to be delivered today yet wasnt). Stuck in limbo and cant contact EE as calls dont work and there no on...

iPhone 15

Got a message this afternoon saying I can upgrade early with no early upgrade fee anyone elce  had this my upgrade isn’t due till dec 

Apple Upgrade Program - eSIM transfer/install

HiSo currently have EE eSIM on my 14 Pro Max (on Apple Upgrade Program), and have pre-ordered the 15 Pro Max for collection on 22nd and again on Apple Upgrade.What is the correct procedure for transferring my line over to the new phone? Especially ta...

Phone upgrade

Apple Watch Series 9 SS silver?

Cannot find any option for this colour on EE? It’s in the EE shop but not in the upgrade or new connection parts, any information or reasons why for this?Thanks in advance. R

Call charges from Apple Watch paired plans

Is anyone getting charged for calls when using cellular with an Apple Watch paired plan 30d? I have been getting charged recently - even though I have an unlimited plan on the same account.