Apple Devices

Delivery on my upgrade

Hello, I placed an order for an upgrade of the iPhone 15plus as a click and collect. I got a notification from my DPD app that it had been delivered to the store yesterday. However I haven’t had an email from EE telling me to collect my order. I was ...

Phone contracts

Bridge

Visual Voicemail

HiI recently upgraded the product on my iPhone 13 Pro to an unlimited SIM.However, I cannot now get Visual Voicemail.I have followed the instructions to send "iPhone Visual" to 150, but I get the message:"Sorry we could not process you request, pleas...

Apple Watch Ultra 2

Hi, I've currently got an Apple 15 (SIM only - out of contract). I'm looking at purchasing a Apple Watch Ultra 2 out right. How do I go about getting the data/minutes/texts on the phone. I can see I can purchase the watch with a data package and pay ...

iPhone

My phone is so slowly is freeze on Snapchat 

Apple Watch

I’m thinking about buying an Apple Watch from AO.com will it just connect to my I phone or do I need a separate contract from ee? Does that make sense?       

Norton 360 draining my iPhone battery !

can anyone help?my iPhone battery is draining and it looks like Norton 360 is using 50% in the background - why is this please and is there something I can do to resolve ?I don’t even have an account with Norton as far as  can see …..

App

For the past few weeks my insta app is failing to launch. I’ve tried all the troubleshooting advice, but to no avail. I can log on via website browser, but it’s slow and clumpy and not up to par with app. Any suggestions?

SIM card issue

new iPhone 14. Put old sim in phone from my iPhone 11. SIM card won’t work have and have no signal at all. Put sim in old phone, same thing is happening, however the SIM card worked 12 hours prior to going back in the old phone.