4G not working

[Pjg19]

Help! 4G has randomly stopped working on my iPhone 11, no idea why. Have tried all the usual things. 

[Pjg19]

Same thing has happened to me with iPhone 11!

[Pjg19]

Happens to me in multiple locations have tried turning it on and off etc

[Leanne_T]

Hi @Pjg19 

Thanks for coming here. 

If you go into Settings > Mobile Data > Mobile Data Options, do you have 4G showing in the voice and data option? 

Can you make calls and send texts? 

Is this affecting you accessing data? 

Leanne 🙂

[Pjg19]

Yes 4G is showing. I can make calls. I tried it in another phone but that didn’t work either. 

thanks!

phil

[Leanne_T · Accepted solution]

Thanks @Pjg19 

This indicates the SIM card may have developed a fault, to check this is the case and order a replacement please call us on 150 and the team will get this looked into for you. 

Leanne.