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Why can't I make calls and send text messages to other countries' mobile phone n

BellaLi
Visitor

‎06-11-2025 07:08 AM

Why can't I make calls and send text messages to other countries' mobile phone numbers? I have saved the area code + mobile phone number, but I still can't send messages or make calls. I also tried to turn on data roaming and recharge my credit.

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎06-11-2025 08:01 AM

Data roaming means using mobile data whilst roaming - neither making calls nor sending texts is using data. Roaming means using your phone whilst abroad.

Are you in the UK or abroad? If you're in the UK, can you make calls to other UK numbers? If you're abroad, does your phone show network coverage?

XRaySpeX
EE Community Star
EE Community Star

‎06-11-2025 02:23 PM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP