Subscription not found
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18-10-2024 08:00 PM
I recently switched from BTTV and broadband to EETV and broadband. The TV box works fine.
My issue is that when I open the EETV app on my phone I get an error msg AJ910. I can use the app and have paired it to the new box but I can’t ask the box to record anything via the phone app. It seems to accept the request but nothing happens. It is a very useful feature so obviously I want to be able to use it as I used to with BT.
Any suggestions please?
TIA!
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18-10-2024 09:00 PM
See
https://community.ee.co.uk/t5/TV/EE-TV-app-No-subscription-found/m-p/1422973
make sure you are logging into the app with the EE ID .
