connect a watch on full works

[AAD29]

Hi I have a full works plan which states one of the benefits is unlimited data on your watch.  I have tried to clarify what this benefit actually means as can get a samsung watch much cheaper by buying outright than by buying through EE.  I called customer services but I could not get any information from them, from what they told me essentially this benefit listed on the plan does not actually provide you with anything.  I was told that if I but a watch and connect it I will not get unlimited data, I will only get whatever is included in the watch plan I sign up to when connecting and they said they cannot give me pricing or details of those as it is not an EE plan?  I was then told I have to buy the watch on a monthly subscription through EE to get this, so I asked what is the additional benefit on the full works plan of having unlimited watch data if I have to buy the same plan at the same price regardless of whichever mobile price plan I am on, as I was told I cannot buy the cheapest watch plan with 10GB data i will only get 10GB data on the watch and not unlimited.  So at present I am confused as to how this is an additional benefit on the price plan?

[Matt_124 · Accepted solution]

If you have a cellular watch bought elsewhere or out of contract on a device plan, you can add the eSIM paired plan at no extra cost, as opposed to having to pay the £7pm for the Paired Watch Plan.

This is different to purchasing a Watch on a Connected Device Plan from EE.

[AAD29]

Thanks you, I actually found an article that states that a few minutes ago.  It is surprising that the Customer Service don't know this information, they actually told me that the thing about watch data just menas I cna share date with other mobiles nad has nothing to do with a watch and I cannot get free watch data or plan!

[Leanne_T]

Hi @AAD29 

Thanks for coming to the community. 

I am sorry you have been advised this when you called. Our Full Works Plan for iPhone page has full details on the plan and Apple Watch data. 

Have a nice day 🙂

Leanne.