The EE Community

Bought new iPhone 16plus on website

Hi I bought an iPhone 16 plus on the ee website today ...... and although the process went right thru to the end and even took my £30 upfront cost, I have no confirmation email at all with no reference  number, which means I can't track k the phone o...

Change of address

How is it possible that in the last 15 days we’re called 5 time and you guys haven’t been able to change the address of our house not only that but now that we want to cancel for an service we not even getting you guys are saying that we have to pay ...

Cannot connect Smart WiFi Pro Extender to WiFi 7 Router

Ok, What am I doing wrong.Firstly received my new WiFi 7 router at the weekend and set it up. Used the transfer devices option (I guess this 'just' renames my new router to my old router settings). Setup the Hybrid Connect as well.This evening (1 day...

All-rounder contract, with EU roaming, suddenly stopped working in Cyprus

I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...

Is this a fair deal?

I’m currently on a 24 month contract ends in may 26. iPhone 14 lowest storage, unlimited data, calls and texts. £50.50 was £49 but April happened. It’s probably just me but am i being ripped off seems a lot of money? What’s your opinion? Thanks in ad...

Blocked caller still leaving voicemails

A 020 number has been calling me and leaving voicemails, I blocked the number however they are still able to leave voicemails. I’ve sent a text to say they have the wrong number but it’s possible this isn’t a mobile user. Please help

Access adult content