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Regarding deduction of Money

Dalvirsinh
Explorer

My Name is Dalvirsinh I would like to inform you that I have purchased 2 iPhone 17 Pro mobiles from EE,
And how much is the monthly fee for these two phones and for which features do you deduct money? Please explain to me in detail by mail.

4 REPLIES 4
Dalvirsinh
Explorer

Hello 

My Name is Dalvirsinh,I would like to inform you that I have purchased 2 iPhone 17 Pro mobiles from EE,
And how much is the monthly fee for these two phones and for which features do you deduct money? Please explain to me in detail by mail.

My Email ID is ********

 

Mod edit: [please don't post personal information on the community].

XRaySpeX
EE Community Star
EE Community Star

Didn't you notice the prices when you ordered?

Nobody will email you from this user discussion forum. Anyway we haven't the faintest idea who you are. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Chris_B
EE Community Star
EE Community Star

@Dalvirsinh  The monthly fee is what you agreed to pay when you took out the contract.  That fee is anyone’s guess because we don’t know what tariff you chose.   The contract gives you unlimited calls/texts to UK numbers excluding premium rate numbers.  As for the data allowance again no one here knows what tariff you chose.   

Can you provide a link to what you purchased from the website. ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Peter_W
EE Community Support Team

Welcome to the Community, @Dalvirsinh.

As @XRaySpeX and @Chris_B have mentioned here, we don't have access to accounts via these public forums, so will not be able to check this directly for you.

If you share the details they have mentioned then we can possibly advise based on this, but to be absolutely certain you're best off reaching out to our team.

You can contact them on the numbers listed on the page linked above, or if you have the EE app you can message them in the Help section.

Peter